In late March, the Italian data protection authority ordered OpenAI to temporarily block the processing of the personal data of Italians by ChatGPT. The order was issued amid concerns about the violation of data protection laws in Italy and a data breach incident reported on March 20, which included conversations with ChatGPT users and information about payments by subscribers to the service.
In response to the Italian data protection authority’s demand to comply with the directive within 20 days, OpenAI blocked access to the service for users from Italy and refunded the payments of Italians who purchased a subscription in March. OpenAI stated that it is committed to the privacy of its users and believes that ChatGPT operates in compliance with the GDPR and other privacy laws.
In late April, OpenAI announced that it has “addressed or clarified the issues” that the Italian data protection authority had raised, and that “ChatGPT is available again to our users in Italy”.
Click here to read the press release of the European Data Protection Board.
Click here to read the statement of the Italian data protection authority banning ChatGPT.